Rental : Bookings and COVID19
Our camping will totally refund all bookings impacted by confinement occurring in the customer's department, preventing them from traveling on the booking dates planned.
In case of any illness of a customer, bookings will be totally refund upon proof of a medical document send by email, including the contact details and stamp of the attending doctor or hospital.
Due to the Coronavirus pandemic, we are applying the following protocols: - A hydroalcoholic gel is available at the entrance of the reception - 1 person per family is accepted in reception with a mask Our cleaning team applies strict protocols to disinfect our mobile homes and our sanitary facilities. This year, we will pay more attention to frequent contact areas to protect you and our staff. SANITARIES OF CAMPSITES: - A hydroalcoholic gel is available at the entrance - 1 person is accepted per cabin - A direction of circulation avoiding any crossing has been implemented - Cleaning equipment is available to customers
MOBILE HOMES: - Check-in: give preference to deposit by credit card, deposit by check is allowed, you will need to have the assets prepared - Check-out: the final cleaning must be done by you as usual, and will be checked before your departure and the deposit returned. You will have to wait outside the mobile home during the check. We remind you that household products are not provided. - Between each rental: the mobile homes are ventilated during cleaning by our staff equipped with gloves and masks, a period of several hours is respected, the disposable bedding protections are renewed - We offer quality disposable bedding sets at € 8 / double bed and € 6.50 / small bed As a reminder OUT OF SEASON: arrivals are between 3.30 p.m. and 5 p.m. (late timetable possible, on prior request), departures are between 9 a.m. and 10 a.m. (late departure possible, to be agreed in advance). Stays must be paid 30 days before arrival. IN JULY AND AUGUST: arrivals are between 3.30 p.m. and 7 p.m., departures between 8 a.m. and 10 a.m. Stays must be paid 30 days before arrival. Some activities and entertainment within the campsite may be limited or prohibited (circuses, shows, sports tournaments ...) playgrounds are open. We will update this information on our website as soon as we become aware of it. We count on your solidarity to respect the barrier gestures and the distancing still in force today. The whole team of Camping de Moïsan is ready to welcome you in the best conditions, in the heart of the great outdoors of the Landes forest! Our exceptional location surrounded by nature, away from the crowds, on 7ha of wooded and protected land, surrounded by the Landes forest, avoids crowding as much as possible. See you soon at Camping de Moïsan ***!